Jewelry Affairs Return Policy

Jewelry Affairs offers a 30-day return policy on jewelry. If you are not happy with your jewelry purchase within 30 days of receipt, you may return UNUSED merchandise that has not been engraved or customized for a refund, credit or exchange. Jewelry returned must be in original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialists. Merchandise that is damaged or altered in any way by a jeweler other than Jewelry Affairs cannot be returned. Some estate jewelry and designer jewelry may be fragile and cannot be returned if damaged. A merchandise credit will be issued if merchandise received as a gift is returned by the recipient. Items that have been personalized cannot be returned.

Custom made jewelry, Diamond Initial Necklaces, Made to order and Engraved jewelry are not refundable and can not be returned.

 Because of our responsibility to ensure that jewelry is returned in the the same condition in which it was send to you, no refund can be processed until the returned item has been inspected by our quality assurance specialists. If any jewelry is returned in a damaged condition or in any condition other that that in witch it was sold.

Item returned after 30 Days will be charged a 20% restocking fee.

Items return damaged will not be refunded.

Please Reach out at customerservice@jewelryaffairs.com with your return request.